A good or bad customer experience can be the difference between the success or failure of a business relationship because if the first interaction has been negative, it is unlikely to be repeated. As you know, marketing, its strategies and channels have evolved a

We develop in an interconnected universe driven by technology, information, and data, which have become the cornerstone of making intelligent and strategic decisions. The ability to interpret, present and understand data effectively is an invaluable skill in an increasingly competitive and changing environment, so staying up

Whoever has a customer has a treasure, and not because of the sale that has been generated, but because of all the sales that can be closed if we know how to build customer loyalty. However, each one of them is unique and, as if

Kindness, common sense, sensitivity, reasoning… all of these are characteristics of the human being that encompass empathy, the ability that makes us better people because it allows us to put ourselves in the place of another. If you also believe that a better

One of the symptoms of having good financial health is determined by the ability to save. The 50/20/30 rule for saving is a guideline that Elizabeth Warren developed. This United States senator, expert in bankruptcy law, determined a way to manage income that guarantees savings. She explains it all in

Word is one of the most popular and used tools in the package offered by Microsoft Office and its use is essential for any type of work that involves a computer. Within the basic digital skills , several tools are assumed, such as Word or Excel, which

Spending long hours at work in the same position usually has serious consequences for the health of the back, from the cervical to the lumbar, so it is advisable that you do not forget to take numerous active breaks at work during the

Setting up your own business is the dream of many and the best option for the future for those who are motivated by professional challenges. Entrepreneurship requires a series of skills, characteristics and knowledge, which are not only learned through academic training but through

Paid leave is regulated in art. 37 of the Spanish Workers’ Statute, which establishes that the worker, with prior notice and justification, may be absent from work, with the right to remuneration, for any of the indicated reasons and for the time established for each

One of the most frequently asked questions before undertaking any project or creating a company is what are the chances of success. The truth is that we do not have a crystal ball to know, but we can have a prior idea of ​​the